Introduction
Welcome to KRH Home Solutions ("we", "our", "us"). By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully.
If you do not agree to any part of these Terms, please do not use our website or purchase our products.
Eligibility
You must be at least 18 years of age or have the valid consent of a parent or legal guardian to use our services. By using our website, you confirm that you meet these requirements and that the information you provide is accurate and complete.
Use of Website
- You agree to use our website only for lawful purposes in accordance with applicable laws and regulations.
- You will not misuse our platform for fraudulent activities, phishing, hacking, or distribution of harmful software.
- Unauthorised scraping, crawling, or automated data collection without prior written consent is strictly prohibited.
- We reserve the right to suspend, restrict, or permanently block accounts found to be in violation of these rules, without prior notice.
Product Information & Availability
We make every reasonable effort to display accurate product descriptions, images, specifications, and prices. However, minor variations in colour, texture, or dimensions may occur between images and the physical product.
Product availability is subject to stock. We reserve the right to limit order quantities or cancel orders where stock is unavailable or where pricing errors have occurred. You will be notified and fully refunded in such cases.
Pricing & Payments
- Currency: All prices are displayed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.
- Payment Methods: We accept credit/debit cards, UPI, net banking, and selected digital wallets through our secure payment gateway.
- Security: All transactions are SSL encrypted. We do not store full card details on our servers.
- Disputes: We are not liable for unauthorized transactions originating outside our own systems. Please contact your bank immediately in such cases.
Shipping & Delivery
We currently deliver to serviceable pin codes within India. Estimated delivery times and applicable shipping charges (if any) are displayed at checkout before payment.
Orders above ₹499 qualify for free standard shipping. Expedited options may be available at additional cost.
Returns, Refunds & Cancellations
- Returns: You may initiate a return within 7 days of delivery if the item is damaged, defective, or incorrect. Items must be unused and in original packaging.
- Refunds: Approved refunds will be processed within 7 business days to the original payment method. Processing times may vary by payment provider.
- Cancellations: Orders may be cancelled before dispatch. Once shipped, cancellation is no longer possible; you may raise a return request instead.
- Non-returnable Items: Select product categories (e.g. consumables, customised items) may be excluded from the return policy. This is clearly indicated on the product page.
Intellectual Property
All content on this website — including but not limited to text, graphics, logos, photographs, product images, button icons, and software — is the property of KRH Home Solutions and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, transmit, or create derivative works from any content without express written permission from us.
Limitation of Liability
KRH Home Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services or products.
Our total liability, where applicable, is limited to the value of the specific product or order in question. Nothing in these Terms excludes our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. These links do not imply endorsement of, or affiliation with, those third parties. We are not responsible for their content, practices, or privacy policies.
We encourage you to review the terms and privacy policies of any third-party site you visit.
Privacy Policy
Your use of our services is also governed by our Privacy & Data Protection Policy, which is incorporated into these Terms by reference.
By using this website, you consent to the collection and use of information as described in our Privacy Policy.
Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra.
Changes to Terms
We reserve the right to revise these Terms & Conditions at any time. The updated version will be published on this page with a revised "Last Updated" date. Your continued use of our website following any changes constitutes your acceptance of the new Terms.
We recommend reviewing this page periodically to stay informed of any updates.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to our support team:
- Phone
- +91-9004389507
- Website
- krhhomesolutions.shop
- Response Time
- Within 24–48 business hours